Partner Manager

Prizeout is a leading NYC-based fintech company where innovation meets financial empowerment. We provide rewards and loyalty solutions to partners that transform how their customers engage and maximize financial potential.

We're seeking passionate individuals to drive our mission forward. Our team values humility, ownership, and problem-solving. We hire people who trust themselves, get things done, and thrive in a fast-moving, collaborative environment.

We’re looking for people who are curious about the customer experience and have a natural instinct to ask not only, “What should we say?” but also, “How could this experience be better?”

About the Role

The Product Marketing Manager owns how Prizeout’s products are positioned, brought to market, understood, and adopted across our partners and their members.

This cross-functional role sits at the intersection of Product, Client Experience, Sales, and Marketing. With a deep understanding of our products, partners, and market, this person will translate insights into clear positioning, go-to-market strategies, and recommendations for driving product adoption and engagement. They will play an important role in evaluating the existing user experience and identifying opportunities to help users discover and get more value from Prizeout products.

Own and grow relationships with a portfolio of financial institution partners, building trusted connections across day-to-day and executive stakeholders.

Develop a deep understanding of each partner's business, goals, priorities, stakeholders, and active Prizeout programs.

Lead productive partner meetings and business reviews, sharing relevant insights, recommendations, and next steps.

Proactively identify partner needs, relationship risks, adoption opportunities, and opportunities to expand partnerships.

Help partners understand and maximize the value of Prizeout's products through relevant resources, recommendations, and best practices.

Collaborate with internal teams to address partner needs, coordinate initiatives, and ensure commitments are delivered.

Maintain accurate, up-to-date partner information, meeting notes, opportunities, and follow-ups in our CRM.

Independently manage your portfolio, keeping leadership informed of meaningful developments and bringing forward thoughtful recommendations.

2+ years of experience in account management, partnerships, client services, customer success, or another relationship-focused role.

Exceptional interpersonal skills and a genuine enthusiasm for building meaningful, long-term relationships.

Strong emotional intelligence, active listening skills, and the ability to adapt to different personalities and situations.

Natural curiosity and the ability to ask thoughtful questions that uncover partner needs and opportunities.

Excellent organizational skills and a track record of independently managing multiple relationships and priorities.

Strong business judgment, proactive problem-solving skills, and the ability to take ownership without constant direction.

Confident communication and presentation skills, including experience leading client conversations.

Experience in fintech, financial services, SaaS, or a startup environment is a plus.

Must be able to work full-time (5 days/week) in our NYC office.

Travel up to 10% may be required for partner meetings, onsite visits, and industry events.

Must be authorized to work for any employer in the U.S. indefinitely. We are unable to sponsor or take over sponsorship of an employment visa at this time.

The expected salary range for this position is $100,000 - $140,000 , plus an equity component.