Account Manager, Platforms (US)

Mission

Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.

Role

You own platform and marketplace customers after the sale. You keep them on Whop, grow their volume, and get them onto more of the product stack.

This is a highly entrepreneurial role with a lot of freedom. You own the book and your number.

What You’ll Do

Manage a book of platform and marketplace customers

Own retention and expansion. NRR is your number.

Get your accounts to adopt payments, ads, treasury, cards, and new product offerings

Work with FDE on integrations and product gaps for your accounts

Fix problems yourself instead of handing them to support

What We’re Looking For

Ex-founder or operator background in platforms, marketplaces, or internet businesses

Top performing AM / CSM who owned retention and expansion for high-touch accounts

Experience working with technical customers and their eng teams

Comfortable talking to founders and product / eng leads

Compensation / perks

Compensation range: $300,000 to $350,000 (includes base and commission)

Best in class base + OTE with competitive equity

Location: In-person NYC / Brooklyn, 5 days in office

Equinox membership

Lunch & dinner M–F

Rent stipend within 0.5 mile of the office

Citi Bike

Ubers home after 10pm

Unlimited PTO + health / vision / dental

Latest MacBook Pro