Kasisto AI

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Kasisto AI, now part of Backbase following its acquisition in June 2026, is a leader in agentic AI tailored for banking and financial services. Founded in 2013 as a spin-off from SRI International, the company is headquartered in New York, NY, with a global presence that includes teams in cities like Atlanta, London, and Sydney. Kasisto focuses on promoting smart financial decisions and enhancing financial wellness through humanized digital experiences.

The company offers a range of services, including its flagship product KAI, a digital experience and conversational AI platform that facilitates personalized interactions between banks and their customers. Its agentic AI platform, KAIgentic, supports customer interactions and employee workflows, while its conversational AI solutions enable intelligent interactions across various channels. Kasisto serves a diverse clientele, from major global banks like JPMorgan Chase and Standard Chartered to community banks and credit unions, operating in 16 countries across North America, Europe, and Asia.

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