Kaizen

13 open NYC jobs

Kaizen Labs, based in New York City, is a civic technology company founded in 2022. It offers a modular, AI-native platform designed to modernize legacy government systems. The platform helps municipal, state, and federal agencies serve constituents efficiently and securely. Currently, it supports over 50 agencies across 17 states, reaching around 40 million residents.

Kaizen's primary offering is a B2G (Business-to-Government) SaaS platform that acts as a digital front door for resident services. Its flagship product, Redwood, streamlines parks and recreation services, allowing citizens to easily discover, book, and pay for facilities and programs without the need for phone calls or paperwork. The platform also includes capabilities for facility reservations, program management, permitting, licensing, and integrated payment processing. Kaizen aims to restore trust in public services by providing modern, user-friendly software for government agencies and their constituents.

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