Edra

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Edra Labs Corp. is a Series A AI startup founded in 2024, headquartered in New York City with an office in London. The company specializes in building AI agents that automate business processes by reverse-engineering operations from existing data sources, such as tickets, logs, and messages. Edra's platform transforms "tribal knowledge" from various systems into a structured library of executable knowledge, allowing AI agents to follow clear, auditable instructions.

The core platform analyzes company data to learn and codify processes, enabling reliable execution of tasks in IT service management and technical support. Key features include the creation of executable standard operating procedures (SOPs) and the ability to deploy and update knowledge for enterprise AI agents. Edra's solutions integrate with popular tools like ServiceNow, JIRA, Zendesk, Salesforce, and Outlook, ensuring that automation aligns with actual business workflows. The company serves enterprise clients such as ASOS, HubSpot, Cushman & Wakefield, and Ergeon.

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