Aquant
1 open NYC jobs
Aquant is a privately held AI platform company founded in 2016, with headquarters in New York, NY, and Tel Aviv, Israel. The company specializes in a service intelligence SaaS platform known as Service Co-Pilot, designed for service professionals managing complex equipment. Aquant utilizes Agentic AI to capture both documented manuals and tacit knowledge from service experts, providing instant, expert-level answers that enhance troubleshooting and reduce service costs.
The platform leverages generative AI, machine learning, and a service domain-specific natural language processing model to transform unstructured service data into actionable insights. Key features include real-time troubleshooting suggestions, knowledge capture for upskilling employees, and tools for monitoring performance and enabling customer self-service. Aquant primarily serves B2B organizations in high-tech and SaaS sectors, focusing on industries such as industrial machinery, medical devices, and aerospace, among others.
- 147 West 24th Street — Chelsea